Refund policy

You can request a return within 30 days of receiving your product. The item must be unused, in its original condition, with tags and original packaging.

How to Request a Return
Please contact us first via WhatsApp: 0564455809
Do not call this number. WhatsApp messages only.
Kindly send a video of the damaged, incorrect or faulty product and clearly explain the issue.

Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please contact us immediately so we can resolve the issue.

Replacement Policy
Replacement is available only for damaged, faulty, or incorrect items
* Request must be made within 30 days
* Free replacement within 7 days of delivery
* After 7 days, additional charges may apply
* Video proof is required

Replacement Options
* Send the product to us → replacement will be shipped within 5 days after receiving it
* Or we will arrange pickup and replacement within 14 days

Important
❌ No refund policy
✔ Only replacements are provided